MotoBites Privacy Policy

Last Updated: May 27, 2026

1. Introduction

MotoBites is committed to protecting your personal data in compliance with:

Nigeria Data Protection Regulation (NDPR)
Nigeria Data Protection Act (NDPA 2023)

2. Information We Collect

a. Personal Information

Name
Phone number
Email address
Delivery address

b. Transaction Data

Order details
Payment records
Order history

c. Device & Usage Data

IP address
Device type
App usage behavior

d. Location Data

Real-time location (for delivery purposes only)

3. How We Use Your Information

We use your data to:

Process orders and payments
Facilitate delivery
Improve user experience
Provide customer support
Prevent fraud and abuse

4. Legal Basis for Processing

We process your data based on:

Your consent
Performance of a contract
Legal obligations

5. Data Sharing

We may share your data with:

Vendors (for order fulfillment)
Delivery riders
Payment processors
Regulatory authorities (where required by law)

We do not sell your personal data.

6. Data Retention

We retain your data only as long as necessary for:

Service delivery
Legal and regulatory compliance

7. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

8. Your Rights

Under NDPR/NDPA, you have the right to:

Access your data
Request correction
Request deletion
Withdraw consent
Object to processing

9. Cookies & Tracking

We may use cookies and similar technologies to:

Improve functionality
Analyze usage
Personalize content

10. Third-Party Services

MotoBites may integrate with third-party services (e.g., payment providers). These providers have their own privacy policies.

11. Children's Privacy

MotoBites is not intended for users under 18. We do not knowingly collect data from minors.

12. Changes to Privacy Policy

We may update this policy periodically. Updates will be communicated via the app or website.

13. Contact / Data Protection Officer

Email: support@motobitesng.com