MotoBites

MotoBites Privacy Policy

Last Updated: May 27, 2026

1. Introduction

MotoBites is committed to protecting your personal data in compliance with:

  • Nigeria Data Protection Regulation (NDPR)
  • Nigeria Data Protection Act (NDPA 2023)

2. Information We Collect

a. Personal Information

  • Name
  • Phone number
  • Email address
  • Delivery address

b. Transaction Data

  • Order details
  • Payment records
  • Order history

c. Device & Usage Data

  • IP address
  • Device type
  • App usage behavior

d. Location Data

  • Real-time location (for delivery purposes only)

3. How We Use Your Information

We use your data to:

  • Process orders and payments
  • Facilitate delivery
  • Improve user experience
  • Provide customer support
  • Prevent fraud and abuse

4. Legal Basis for Processing

We process your data based on:

  • Your consent
  • Performance of a contract
  • Legal obligations

5. Data Sharing

We may share your data with:

  • Vendors (for order fulfillment)
  • Delivery riders
  • Payment processors
  • Regulatory authorities (where required by law)

We do not sell your personal data.

6. Data Retention

We retain your data only as long as necessary for:

  • Service delivery
  • Legal and regulatory compliance

7. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

8. Your Rights

Under NDPR/NDPA, you have the right to:

  • Access your data
  • Request correction
  • Request deletion
  • Withdraw consent
  • Object to processing

9. Cookies & Tracking

We may use cookies and similar technologies to:

  • Improve functionality
  • Analyze usage
  • Personalize content

10. Third-Party Services

MotoBites may integrate with third-party services (e.g., payment providers). These providers have their own privacy policies.

11. Children's Privacy

MotoBites is not intended for users under 18. We do not knowingly collect data from minors.

12. Changes to Privacy Policy

We may update this policy periodically. Updates will be communicated via the app or website.

13. Contact / Data Protection Officer

Email: support@motobitesng.com